I asked for another analyst about an hour ago.
I just received a call from the original analyst saying that she had been
working on a downed production system through the night and she was just
getting back to work.
...so why was my tar assigned to someone working another issue that demanded
100% of her time?
...oh well...i 'll post the findings and resolution.
Thanks for listening! :)
-- --Original Message-- --
From: Ruth Gramolini [mailto:rgramolini@(protected)]
Sent: Friday, May 21, 2004 1:14 PM
To: oracle-l@(protected)
Subject: RE: very odd problem....oracle support has been no help so far.
Well, my commissioner took it upon himself to get involved with what he
thought was a slow response (that I couldn 't speed up but he could because
he is a big shot). It has ended up in Oracle finding that they had been
giving us $50,000 worth of stuff that we supposedly hadn 't paid for and
caused us to buy all new CPU 's to avoid furthere costs. However, the stuff
that they said we didn 't pay for, they had actually told us verbally was
part of what we had paid for.
So let the boss fix it for you.
Ruth
-- --Original Message-- --
From: oracle-l-bounce@(protected)
[mailto:oracle-l-bounce@(protected)]On Behalf Of Bobak, Mark
Sent: Friday, May 21, 2004 12:50 PM
To: oracle-l@(protected)
Subject: RE: very odd problem....oracle support has been no help so far.
<....stuff deleted.... >
>
>I 'm pretty sure that the qualification test to
>become an anal-yst is:
>
>1. Wipe your ass.
>
>Those anal-ysts who blow their nose, get the job.
Wow! Don 't hold back now, Stephen, tell us how
you really feel! ;-)
Though I don 't have too many recent horror stories,
there have been occasions where I found my TAR in
"Waiting on Customer " status with no explanation as
to why. When I asked why it was, and what they were
waiting on from me, the analyst couldn 't tell me.
So I made him change it. If my boss looks and sees
a TAR on an important issue in "Waiting on Customer "
for long periods of time, he comes down on me. Got
to keep those analysts in mine....;-)
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